Queens Cheltenham Mgallery Collection Hotel

The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Queens Cheltenham Mgallery Collection Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

Situated next to the famous Imperial Gardens, the four-star modern Mercure Queen S Hotel Cheltenham features central location of the downtown Cheltenham overlooking the Promenade.

The Mercure Queen S Hotel Cheltenham comprises all state-of-the-art facilities and amenities including a well-arranged business area with three meeting rooms equipped with LCD projector, fax, copy and print machine, slide projector and overhead projector, screen and flipchart along with large Montpellier Boardroom while golf courses are just steps away from the hotel.

The hotel boasts 79 guestrooms featuring one reduced mobility room, four connecting rooms, two family rooms all fully equipped with necessary amenities such as air cooling, trouser press, satellite and cable TV, well-packed mini-bar, while a printer and fax machine are available on request.

The atmosphere of the in-house Napier restaurant offers creative British and international flavors and the contemporary setting of the Gold Cup bar with light meals, snacks and traditional beverages is great place to enjoy meals at.

Mercure Queen S Hotel Cheltenham is just 4.3km away from Swindon Railway Station Airport, Gloucestershire Airport 6km, Kemble Airport 25km, Kemble Raf Airport 26km, Oaksey Park Airport 30km, Birmingham Airport 66km, Coventry Airport 67km, Bristol Lulsgate Airport 72km, Cardiff Tremorfa Hel Airport 87km and East Midlands Airport 120km.

Number of rooms:   79.

Rooms

Mercure Queen S Hotel Cheltenham has classic rooms with one queen size bed, privilege double or twin rooms and king double or twin rooms with LCD TV, well-packed mini-bar while family rooms feature double bedrooms with a single sofa bed.

Dining options

Enjoy delicious quality steaks and fresh seafood at the on-site restaurant, the Napier, serving tasty British and international cuisine while the Gold Cup bar is a place where one can relax tasting drinks and light refreshments to go. The restaurant works daily from 7am to 9.45pm while the bar waits for you daily from 11am till 11pm.

A full breakfast is served at the price of GBP 15.50 per person per night. 

Services

Three modern and fully-equipped meeting rooms at the business-like Mercure Queen S Hotel Cheltenham for up to 100 delegates banqueting-style offer individually designed delegate packages, complimentary stationery, LCD projector, fax, copy and print machine, slide projector and overhead projector, screen and flipchart while the Montpellier Boardroom serves as an ideal place for holding small meetings of up to 14 delegates and the Regency suite can additionally host small meetings and individual occasions.

Leisure

Mercure Queen S Hotel Cheltenham offers golf course just steps away from the hotel.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • private parking is possible on site at GBP 10 per day.

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bath/Shower
  • Hair dryer

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
Show big map »

Hotel Address:

The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN

Get directions
City Center
  • Cheltenham
    700 m
Airports
  • Bus stop
    400 m
Restaurants
  • Prithvi Restaurant (cuisine: Indian)
    400 m
  • zizzi, Cheltenham Spa (cuisine: Italian)
    390 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    79

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Mercure Queen S Hotel Cheltenham has classic rooms with one queen size bed, privilege double or twin rooms and king double or twin rooms with LCD TV, well-packed mini-bar while family rooms feature double bedrooms with a single sofa bed.

Queens Cheltenham Mgallery Collection Double Room
Double Room
Bed type: Double Bed or 1 Single bed
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Suite
Bed type: Queen Size bed
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Queens Cheltenham Mgallery Collection Superior Double RoomQueens Cheltenham Mgallery Collection Superior Double Room
Superior Double Room
Bed type: Queen Size bed
Size: 26m2
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  • Air conditioning
  • Shower
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Room facilities
    Queens Cheltenham Mgallery Collection Deluxe Double RoomQueens Cheltenham Mgallery Collection Deluxe Double RoomQueens Cheltenham Mgallery Collection Deluxe Double Room
    Deluxe Double Room
    Bed type: King Size bed
    Size: 36m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
      Show big map »

      Hotel Address:

      The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN

      Get directions
      City Center
      • Cheltenham
        700 m
      Airports
      • Bus stop
        400 m
      Restaurants
      • Prithvi Restaurant (cuisine: Indian)
        400 m
      • zizzi, Cheltenham Spa (cuisine: Italian)
        390 m
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Number of rooms:
        79

      Hotel Awards

      UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

      Queens Cheltenham Mgallery Collection Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      What's nearby.

      Mercure Queen S Hotel Cheltenham is just 450m away from the downtown Cheltenham while other interesting site are as following Leckhampton 3.3km, Charlton Kings 3.4km, Golden Valley 3.7km, Shurdington 4.2km, Swindon 4.3km, Southam 4.6km, Bishops Cleeve 6km, Churchdown 6.1km, Staverton 6.3km, Dowdeswell 6.4km, Coombe Hill 7.2km, Cowley and Coberley 7.3km while Little Witcombe is approximately 7.5km away.

      Tourist attractions

      • Cheltenham Town Hall - 100 m
      • Cheltenham Art Gallery & Museum - 500 m

      Popular areas

      • City Center - 600 m

      Places of interest

      • Albion House Social Club - 600 m
      • Cheltenham Gas Club - 1.1km

      Amusement

      • Casino Slots - 500 m
      • Quicksilver - 500 m
      • Smokey Joe's Amusement Cafe - 600 m
      • Royale Gloucester Snooker & Social 1993 Lodge - 600 m
      • Odeon Cinema - 800 m
      • Ace Bingo - 800 m
      • Ballyhoo Leisure Ltd - 2.4km
      • Cheltenham Racecourse - 2.6km
      • Cotswold Tenpin Bowling - 2.6km

      Monuments and Landmarks

      • Pittville Pump Room - 1.9km

      Museums

      • Cotswold motor museum and toy collection - 600 m
      • Holst Birthplace Museum - 1.0km

      Theaters

      • Everyman Theatre - 400 m
      • The Playhouse Theatre - 500 m
      • Bacon Theatre - 1.7km

      Local Attractions

      • Cheltenham Leisure Centre - 2.0km
        Tommy Taylors lane, Cheltenham
      • Barnwood Arboretum & Park - 9.5km
        GloucesterEngland
      • Sudeley Castle - 10.2km
        Off B4632, Winchcombe
      • Pittville Park - 2.0km
        Central Depot, Cheltenham
      • Winchcombe Railway Museum & Gardens - 9.8km
        23 Gloucester Street, Winchcombe

      Near the hotelNear the hotel

      • Cheltenham Town Hall - 150 m
        Imperial Square, Cheltenham
      • The Brewery - 810 m
        Henrietta St, Cheltenham
      • Montpellier District - 210 m
        CheltenhamEngland

      Restaurants Nearby

      • Prithvi Restaurant - 400 m

        Address: 37 Bath Road
        Phone: 01242 226229

        84% likes this, based on 348 reviews
        Cuisine: Indian
        Price Range: GBP 13 - GBP 37

      • Lumiere - 480 m

        Address: Clarence Parade
        Phone: 01242 222200

        92% likes this, based on 289 reviews
        Cuisine: Seafood, Contemporary, Vegetarian, British
        Price Range: GBP 25 - GBP 68

      • L'artisan - 520 m

        Address: 30 Clarence Street
        Phone: 441242571257

        71% likes this, based on 117 reviews
        Cuisine: French

      • zizzi, Cheltenham Spa - 390 m

        Address: St James Church
        Phone: 01242 252493

        75% likes this, based on 210 reviews
        Cuisine: Italian
        Price Range: GBP 12 - GBP 30

      • Daphne Restaurant - 510 m

        Address: 2 Crescent Place
        Phone: 01242 577299

        78% likes this, based on 389 reviews

      Getting there.

      To get to the hotel via the M5, exit at Junction 11 and follow signs for Cheltenham, then you will pass the A40 for 5km till you reach Montpellier (HSBC Bank on the right), and there take the first exit down past the park on the right.

      Getting around.

      Cheltenham Spa railway station is within short walk away from the Mercure Queen S Hotel Cheltenham while the hotel also offers parking for 30 car spaces.

      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Number of rooms:
        79

      Hotel Awards

      UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

      Hotels nearby
      One4B&B Cheltenham
      4 stars
      0.2km
      Cities nearby

      Queens Cheltenham Mgallery Collection Reviews

      Guest reviews are submitted by our customers after their stay at Queens Cheltenham Mgallery Collection

      Individual guest reviews

      • Older travelers
        7.0

        Room was rather small for the price with not very interesting view of the car park. Beds were very comfortable, but there was some early morning door banging in the corridor.

        Power cut during the night left us without hot water the first morning.

      • Group of friends
        5.4

        Staff was excellent, very helpfull

        Yes I paid £100 for a room, there was no mini bar in the rooms, there was no toiletries in the room. I don't think it is worth the money, nothing different than premier inn.

      • Couple
        9.2

        location of hotel, comfortable beds and lovely views over the park.

      • Single
        7.4

        I had a stunning corner room (115) with high ceilings, three windows and an extra long bed.

        So why was the bath only 3/4 length?

      • Older travelers
        7.4

        faded opulence echoing late victorian/edwardian empire replaced to a large extent by the now traditional connection with the NH festival

        ok no teapot no double bed (twin beds which did not fit together) hot water scaldingly hot breakfast table service not quite adequate

      • Older travelers
        5.4

        I am sorry to say that this hotel is living on rapidly fading glory from a bygon era. The location is superb but the interior is shabby and generally far below what is expected. Worn mats in reception, carpets throughout that would be appropriate in a rural guesthouse 40 years ago, no hot water in our washhand basin and no extractor fan in the windowless bathroom, and a crude plus in portable radio on the floor of the dining room providing muzak sum it all up. At c£220 for two nights and just one breakfast, it was certainly not value for money. The staff were excellent but the owners nend to invest a solid million or two, at the very least, to upgrade their offering.

      • Older travelers
        10.0

        Very good service from friendly staff in a classic old hotel..

        Some of it does look a bit faded but really adds to the charm of the place. Facilities such as bathroom etc all modern.

      • Older travelers
        10.0

        Staff very helpfull and freindly,the hotel has a nice relaxed atmosphere and I enjoyed staying there and would like to stay again.

        Having to pay £10.00 per night for parking I think that this should be included in the price.

      • Older travelers
        7.0

        The staff are unfailingly polite and try to be helpful. The mattresses are firm. The plumbing worked well, though the water is unpleasantly soft. The breakfast is very good and the dining room is airy and attractive.

        As late arrivals, particularly ones paying a special rate, I was pretty sure we weren't going to get a wonderful room (though that can happen at the last minute, of course). Room 204, however, has a very large bed that makes it awkward for the person near the wall to get in and out, and also makes a small exercise in contortion out of using the bathroom. More importantly, the air conditioning didn't work, and though the (obviously frustrated) duty manager was able to provide a fan, he noted that 'everything's electronic now, done with laptops.' This may make the system cheaper to run and easier to 'service' (which he added had been done in the last 24 hours), but it doesn't do much for the hot and tired guest.

      • Group of friends
        6.6

        Very comfy huge beds!

        Terrible check in, staff hd no clue what was happening as there seemed to be several doscrepancies in what we had booked, from nights booked, class of room to weather we had paid! The receptionist was completely lacking in any charm what so ever! We were then allocated a key that opened the door to a room that was occupied by other guests! Our friends key didn't work! We finally managed to get the key re-cut and a room the did not come complete with other guests! We were going to a wedding the following day and booked a taxi to take us there which was ordered for an hour earlier, nobody even bothered to call pur room to advised us of this. The 1st we knew was when we showed up at reception to be told it wad been and gone! The bar was un staffed. Upon check out, our room had had £150 worth of other guests bills put on to ours, which we had to argue weren't ours. Along with £15 breakfast bill which should have been included in our room rate! We were lucky as we only returned from our trip less stressed than hoped. Our friends returned with a selection of bites from the hungry bed bugs! Lovely!

      • Group of friends
        6.6

        The location

        The lack of organisation E.G. I was booked for two nights but when I arrived only booked for one.

      • Group of friends
        9.2

        Location, In the centre of Cheltenham near shops and night life, room size and facilities, staff were helpfull and polite, bed was superb, overall a very nice experiance. Good breakfast and not bad value as there was a two for one offer.

        Room backed onto and overlooked air conditioning plants, very noisy so unable to have window open, Food rather limited menu and very expensive, Breakfast £15:00 for instance.

      • Family with children
        10.0

        Everything was perfect for me and my family for the week end. We had four bedrooms in total

      • Couple
        7.4

        When we arrived the air con in our room was blasting out heat at 24 deg, and despite all our efforts we could not get it to cool down for our stay. The room was like a sauna and we got no sleep as it was too hot

      • Older travelers
        7.8

        Then whole ambience of the hotel and surroundings

        Having to pay an extra £10.00 for car park. I feel this should have been included in the price of the hotel.

      How to reach hotel

      hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
      Show big map »

      Hotel Address:

      The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN

      Get directions
      City Center
      • Cheltenham
        700 m
      Airports
      • Bus stop
        400 m
      Restaurants
      • Prithvi Restaurant (cuisine: Indian)
        400 m
      • zizzi, Cheltenham Spa (cuisine: Italian)
        390 m
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Number of rooms:
        79

      Hotel Awards

      UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge