Queens Cheltenham Mgallery Collection Hotel

ex. Mercure Queens

The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Queens Cheltenham Mgallery Collection Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Outdoor swimming pool

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

 Meeting facilities

Conference room

Overview

Queens Cheltenham Mgallery Collection Hotel boasts major positioning at a close distance to Cotswold Water Park, Eastnor Castle and Winchcombe Railway Museum & Gardens, offering 79 rooms and an outdoor swimming pool and a library. Featuring classical architecture, the hotel is opened since 1838.

Thanks to a bus stop nearby, the comfortable hotel is well connected with other parts of Cheltenham. Queens Cheltenham Mgallery Collection Hotel is within about 10 minutes' walk of the center of Cheltenham.

Queens Cheltenham Mgallery Collection Hotel is within a 10-minute drive to Gloucestershire airport.

Rooms

The hotel rooms are classic, all of them come with a minibar, TV with satellite channels, LCD TV, individual climate control and a laptop-size safe. An electric kettle and coffee/tea makers are also provided for self-catering.

Eat & Drink

A fine selection of international dishes is served at the lounge restaurant. The bar serves tea and coffee as well as snacks and seafood.

A full breakfast is served at the price of GBP 15.50 per person per night. 

Services

The on-site car rentals are also available.

Relax

Queens Cheltenham Mgallery Collection Hotel offers sports activities including squash and tennis.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of floors:   4.  Number of rooms:   84.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Coffee shop
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Children's menu

Leisure facilities

  • Outdoor swimming pool
  • Garden area
  • Library

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer

Media

  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
Show big map »

Hotel Address:

The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN

Get directions
City Center
  • Cheltenham
    700 m
Airports
  • Bus stop
    400 m
Restaurants
  • Prithvi Restaurant (cuisine: Indian)
    390 m
  • zizzi, Cheltenham Spa (cuisine: Italian)
    390 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    4
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Queens Cheltenham Mgallery Collection photos Room
Double Room
Bed type: Double bed
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Suite
Bed type: Queen-size bed
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Queens Cheltenham Mgallery Collection photos RoomQueens Cheltenham Mgallery Collection photos Room
Superior Double Room
Bed type: Queen-size bed
Size: 26 m²
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  • Air conditioning
  • Shower
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Room facilities
    Queens Cheltenham Mgallery Collection photos RoomQueens Cheltenham Mgallery Collection photos RoomQueens Cheltenham Mgallery Collection photos Room
    Deluxe Double Room
    Bed type: King-size bed or 1 Super King-size bed
    Size: 36 m²
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
      Show big map »

      Hotel Address:

      The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN

      Get directions
      City Center
      • Cheltenham
        700 m
      Airports
      • Bus stop
        400 m
      Restaurants
      • Prithvi Restaurant (cuisine: Indian)
        390 m
      • zizzi, Cheltenham Spa (cuisine: Italian)
        390 m
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        84

      Hotel Awards

      UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

      Queens Cheltenham Mgallery Collection Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      Popular areas

      • City Center - 600 m

      Places of interest

      • Albion House Social Club - 600 m
      • Cheltenham Gas Club - 1.1 km

      Amusement

      • Casino Slots - 500 m
      • Quicksilver - 500 m
      • Smokey Joe's Amusement Cafe - 600 m
      • Royale Gloucester Snooker & Social 1993 Lodge - 600 m
      • Odeon Cinema - 800 m
      • Ace Bingo - 800 m
      • Ballyhoo Leisure Ltd - 2.4 km
      • Cheltenham Racecourse - 2.6 km
      • Cotswold Tenpin Bowling - 2.6 km

      Monuments and Landmarks

      • Pittville Pump Room - 1.9 km

      Museums

      • Cotswold motor museum and toy collection - 600 m
      • Holst Birthplace Museum - 1.0 km

      Theaters

      • Everyman Theatre - 400 m
      • The Playhouse Theatre - 400 m
      • Bacon Theatre - 1.7 km

      Local attractions

      • Cheltenham Leisure Centre - 2.0 km
        Tommy Taylors lane, Cheltenham
      • Barnwood Arboretum & Park - 9.5 km
        GloucesterEngland
      • Sudeley Castle - 10.2 km
        Off B4632, Winchcombe
      • Pittville Park - 2.1 km
        Central Depot, Cheltenham
      • Winchcombe Railway Museum & Gardens - 9.8 km
        23 Gloucester Street, Winchcombe

      Near the hotel

      • Cheltenham Town Hall - 140 m
        Imperial Square, Cheltenham
      • The Brewery - 810 m
        Henrietta St, Cheltenham
      • Montpellier District - 200 m
        CheltenhamEngland

      Restaurants nearby

      • Prithvi Restaurant - 390 m

        Address: 37 Bath Road
        Phone: 01242 226229

        84% likes this, based on 348 reviews
        Cuisine: Indian
        Price Range: GBP 14 - GBP 39

      • Lumiere - 480 m

        Address: Clarence Parade
        Phone: 01242 222200

        92% likes this, based on 289 reviews
        Cuisine: Contemporary, Vegetarian, British
        Price Range: GBP 27 - GBP 73

      • L'artisan - 520 m

        Address: 30 Clarence Street
        Phone: 441242571257

        71% likes this, based on 117 reviews
        Cuisine: French

      • zizzi, Cheltenham Spa - 390 m

        Address: St James Church
        Phone: 01242 252493

        75% likes this, based on 210 reviews
        Cuisine: Italian
        Price Range: GBP 12 - GBP 32

      • Daphne Restaurant - 510 m

        Address: 2 Crescent Place
        Phone: 01242 577299

        78% likes this, based on 389 reviews

      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        84

      Hotel Awards

      UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge

      Hotels nearby
      One4B&B Cheltenham
      4 stars
      0.2 km
      Cities nearby

      Queens Cheltenham Mgallery Collection Reviews

      Guest reviews are submitted by our customers after their stay at Queens Cheltenham Mgallery Collection

      Average guest rating

      7.2out of 10
      Very good
      Based on 152 reviews

      Guest reviews

      • Older travelers
        7.0

        Room was rather small for the price with not very interesting view of the car park. Beds were very comfortable, but there was some early morning door banging in the corridor.

        Power cut during the night left us without hot water the first morning.

      • Group of friends
        5.4

        Staff was excellent, very helpfull

        Yes I paid £100 for a room, there was no mini bar in the rooms, there was no toiletries in the room. I don't think it is worth the money, nothing different than premier inn.

      • Couple
        9.2

        location of hotel, comfortable beds and lovely views over the park.

      • Single
        7.4

        I had a stunning corner room (115) with high ceilings, three windows and an extra long bed.

        So why was the bath only 3/4 length?

      • Older travelers
        7.4

        faded opulence echoing late victorian/edwardian empire replaced to a large extent by the now traditional connection with the NH festival

        ok no teapot no double bed (twin beds which did not fit together) hot water scaldingly hot breakfast table service not quite adequate

      • Older travelers
        5.4

        I am sorry to say that this hotel is living on rapidly fading glory from a bygon era. The location is superb but the interior is shabby and generally far below what is expected. Worn mats in reception, carpets throughout that would be appropriate in a rural guesthouse 40 years ago, no hot water in our washhand basin and no extractor fan in the windowless bathroom, and a crude plus in portable radio on the floor of the dining room providing muzak sum it all up. At c£220 for two nights and just one breakfast, it was certainly not value for money. The staff were excellent but the owners nend to invest a solid million or two, at the very least, to upgrade their offering.

      • Older travelers
        10.0

        Very good service from friendly staff in a classic old hotel..

        Some of it does look a bit faded but really adds to the charm of the place. Facilities such as bathroom etc all modern.

      • Older travelers
        10.0

        Staff very helpfull and freindly,the hotel has a nice relaxed atmosphere and I enjoyed staying there and would like to stay again.

        Having to pay £10.00 per night for parking I think that this should be included in the price.

      • Older travelers
        7.0

        The staff are unfailingly polite and try to be helpful. The mattresses are firm. The plumbing worked well, though the water is unpleasantly soft. The breakfast is very good and the dining room is airy and attractive.

        As late arrivals, particularly ones paying a special rate, I was pretty sure we weren't going to get a wonderful room (though that can happen at the last minute, of course). Room 204, however, has a very large bed that makes it awkward for the person near the wall to get in and out, and also makes a small exercise in contortion out of using the bathroom. More importantly, the air conditioning didn't work, and though the (obviously frustrated) duty manager was able to provide a fan, he noted that 'everything's electronic now, done with laptops.' This may make the system cheaper to run and easier to 'service' (which he added had been done in the last 24 hours), but it doesn't do much for the hot and tired guest.

      • Group of friends
        6.6

        Very comfy huge beds!

        Terrible check in, staff hd no clue what was happening as there seemed to be several doscrepancies in what we had booked, from nights booked, class of room to weather we had paid! The receptionist was completely lacking in any charm what so ever! We were then allocated a key that opened the door to a room that was occupied by other guests! Our friends key didn't work! We finally managed to get the key re-cut and a room the did not come complete with other guests! We were going to a wedding the following day and booked a taxi to take us there which was ordered for an hour earlier, nobody even bothered to call pur room to advised us of this. The 1st we knew was when we showed up at reception to be told it wad been and gone! The bar was un staffed. Upon check out, our room had had £150 worth of other guests bills put on to ours, which we had to argue weren't ours. Along with £15 breakfast bill which should have been included in our room rate! We were lucky as we only returned from our trip less stressed than hoped. Our friends returned with a selection of bites from the hungry bed bugs! Lovely!

      • Group of friends
        6.6

        The location

        The lack of organisation E.G. I was booked for two nights but when I arrived only booked for one.

      • Group of friends
        9.2

        Location, In the centre of Cheltenham near shops and night life, room size and facilities, staff were helpfull and polite, bed was superb, overall a very nice experiance. Good breakfast and not bad value as there was a two for one offer.

        Room backed onto and overlooked air conditioning plants, very noisy so unable to have window open, Food rather limited menu and very expensive, Breakfast £15:00 for instance.

      • Family with children
        10.0

        Everything was perfect for me and my family for the week end. We had four bedrooms in total

      • Couple
        7.4

        When we arrived the air con in our room was blasting out heat at 24 deg, and despite all our efforts we could not get it to cool down for our stay. The room was like a sauna and we got no sleep as it was too hot

      • Older travelers
        7.8

        Then whole ambience of the hotel and surroundings

        Having to pay an extra £10.00 for car park. I feel this should have been included in the price of the hotel.

      How to reach hotel

      hotel Queens Cheltenham Mgallery Collection Hotel Cheltenham location
      Show big map »

      Hotel Address:

      The Promenade Cheltenham Gl50 1Nn, Cheltenham, United Kingdom, GL50 1NN

      Get directions
      City Center
      • Cheltenham
        700 m
      Airports
      • Bus stop
        400 m
      Restaurants
      • Prithvi Restaurant (cuisine: Indian)
        390 m
      • zizzi, Cheltenham Spa (cuisine: Italian)
        390 m
      Hotel information
      • Check-in:
        from  2 pm
      • Check-out:
        until  12 pm
      • Number of floors:
        4
      • Number of rooms:
        84

      Hotel Awards

      UKHOTEL AWARDSRecommendedCheltenhamQueens Cheltenham Mgallery Collection

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in United Kingdom

      Use Badge